Installing and Updating the Zoom App
If you have never used Zoom before and click on a link to join a Zoom meeting, the Zoom app will automatically download and install, and you will be joined to the meeting.
You may also download the Zoom app ahead of time from zoom.us/download
- For a PC or Mac, you want to download the Zoom Client for Meetings
- For a mobile device, scroll down until you find Zoom Mobile Apps
Note: If you are on a Fuller-provided Mac, the Zoom app will already be installed and up-to-date.
After downloading the .exe or .pkg file, double-click on it (you may find it in your downloads folder) and follow the instructions to install.
Permissions for Macs
Due to increased security and permissions with Mac OS 10.14 Mojave and beyond, you will be prompted to allow Zoom to use the microphone and camera. On Mac OS 10.15 Catalina and beyond, screen recording will also need to be allowed. Please click OK during the initial request in order to use your microphone and camera in Zoom.
For more information and further steps needed for Mac OS 10.15 and beyond, please go to https://support.zoom.us/hc/en-us/articles/360016688031
Running the Zoom App
After you have installed Zoom, clicking on a meeting link should automatically open Zoom and connect you to the meeting. If you need to open Zoom to sign in, check your settings, or update, go to your finder and search for Zoom (PC) or zoom.us (Mac). You might also find the Zoom app on your desktop or dock by looking for the little blue camera icon, or in your Applications Folder or Start Menu.
Updating the Zoom App
Keeping your Zoom software app up to date is necessary to take advantage of the newest Zoom features, and avoid any security or compatibility issues. When starting the Zoom app, you may see a notification to update Zoom to the most recent version.
NOTE: If you are on a Fuller-owned Mac with the Managed Software Center, Zoom will automatically stay up-to-date. If a new version has just released, you may get an error if you try to update manually until we have updated it on the backend.
It is important to recognize the distinction between your online Zoom account and the Zoom software app on your computer. The Zoom app exists on your computer like Microsoft Word or any other software, and it allows you to connect to meetings. Your online Zoom account is accessed through your browser at zoom.us. You use the same method (either Google or email and password) to sign in to both your online account and your Zoom app. You may join zoom meetings without being signed in, but in order to be the host of meetings you've scheduled, as well as update your software, you must be signed in to the app.
Please follow the instructions HERE to sign in if you are not signed in.
To Update Once You Are Signed In
Run your Zoom App. You may find your Zoom app by going to Search (for PC) or Spotlight (for Mac) and typing in "zoom". You might also find the Zoom app on your desktop or dock by looking for the little blue camera icon, or in your Applications Folder or Start Menu.
Click on your profile picture in the upper right corner, and click on Check for Updates. Confirm any updates needed to install them. You might already be up to date!
On a Mac, you may also sign in and check for updates from the menu bar while Zoom is active.
If you receive a notification that admin credentials are needed, please use any local admin credentials you may have or, if it is a Fuller computer, reach out to techsupport@fuller.edu to complete the update.
Here is a helpful video: